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Beyond Commerce

All social DMs, one inbox at any volume. Luna answers fast and opens orders. You focus on fulfillment.

Every channel’s messages land together. Luna keeps up, creates orders from chat, your team processes and ships.

LINEWhatsAppInstagramFacebook

How it works

How it works in 3 steps

Connect your social channels, let Luna sell in chat, then ship and get paid from one workspace.

1

Connect channels

Link Facebook Pages, WhatsApp Business, and Instagram Direct (plus LINE where you use it). Every thread lands in one inbox.

2

Luna sells in chat

Luna answers from your approved catalog, opens or updates orders from the thread, and can validate payment slips when the match is clear.

3

You ship and get paid

Fulfillment, manual shipping, wallet, and status messages you configure—your team stays in control.

Workspace preview

Social inbox

Reply on Facebook Pages, Instagram, WhatsApp, and LINE from one workspace when you go live.

Sample inbox

Demo

Conversations

Total
3
Active
3

Alex M.

+1 · WhatsApp

active

Hi! Thanks for your message, I can help with sizes and stock.

Just now

Do you have the navy hoodie in M?

1m ago

Yes, two left. Want me to hold one for checkout?

1m ago

Perfect. Please send the payment link.

Just now

Learn more

Luna

Reply → order → status update

Luna is Beyond Commerce’s sales assistant—developed by Beyond Nova LLC—not a generic chatbot.

1

Reply like your best agent

Answers pricing, sizes, services, and appointments from catalog data you approved—never from the open web.

2

Open or update orders from chat

Drafts replies, enriches line items, and ties the conversation to the same order record your team sees.

Configurable3

Notify customers on status

When you enable it, Luna can message customers about prep, ready, or shipped—configurable per workspace.

Meet Luna

Or tap Ask Luna (bottom corner) to try it now.

Your shop

Inside the workspace

Jump from orders to your menu, to a customer, to how the week went, without opening another app or wondering if the numbers still match. It is the same shop, the same people, the same story, just a different view.

Orders

See what just came in, what you are working on, and what already left the door.

Waiting on you

24

New today

11

Wrapped up

108

  • New activity rises to the top so nothing sits in the dark.

  • Statuses read the way you talk: new, in progress, ready, on its way.

  • Slice the list by channel, date, or amount when the lunch rush hits.

  • Open one place to see the message thread, payment, and notes together.

Luna

Your assistant, tied to your real shop

You set Luna’s tone and guardrails. It reads your approved catalog, orders, and customers (not the open web), drafts replies, opens or enriches orders from chat, validates slips when the match is clear, and can ping customers on status updates you enable. Jump in or take over anytime.

Catalog and services you control

Turn photos, PDFs, or messy spreadsheets into clean items, services, and prices. Luna answers from that source of truth; nothing goes live until your team approves.

Payment proof Luna can validate

When a customer sends a transfer slip, Luna lines up amount, time, and reference with the order. Confident matches move faster; anything fuzzy goes to your staff instead of guessing.

Humans stay in the loop

Clear roles, a trail of who changed what, and instant handoff when you want to reply yourself, so busy nights stay safe and customers never feel trapped with a bot.

LUNA

For more information about Luna, visit Beyond Nova website

Markets

Bosta integration

Available globally · Bosta integration in Egypt

Beyond Commerce works for online and local businesses everywhere. In Egypt, orders you process in our CRM sync automatically to your Bosta account—so you manage deliveries, pickup requests, and fulfillment from Bosta like you already do, without re-entering orders.

English and other locales stay globally neutral—Egypt is a market, not the only audience.

Join waitlist (Egypt)

Bosta integration

Bosta

Industries

Solutions tailored to the way you work

One workspace for retail, food and drink, and services. Same ledger and channels, shaped for how you sell.

Retail

Catalog, stock, and fulfillment tied to how people actually buy from you.

  • Catalog and variants your staff trusts
  • Inventory and alerts without spreadsheet chaos
  • Labels and fulfillment from the same place you sell

Food and drink

Tickets, chat, and payments that stay readable when it gets loud.

  • Chat orders with modifiers and table notes—Luna keeps the thread and order aligned
  • Modifiers and table numbers that stay accurate
  • Luna can message customers on order status when you turn it on, fewer “where is my order?” calls

Services

Timeboxes, staff, and client memory that fit appointment work.

  • Staff-managed appointments on orders (beta)
  • Staff availability your desk can trust
  • Profiles with history before the next visit

Not sure which profile fits you yet?

Compare plans

Pricing

Plans and monthly limits

Every plan includes Luna in chat, Facebook Pages, Instagram, WhatsApp, LINE, and the wallet. We are in early beta: join the waitlist to get invited. Published prices show where we are headed at launch.

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Numbers on the cards use the price row that matches your selected currency (or the closest row we publish). Your order summary and invoices use your billing currency.

How usage is counted

Message

Any inbound customer message that Luna reads and responds to. Outbound push notifications or tracking updates you send manually do not count.

Paid seat

A future paid login that can use the CRM, change Luna’s prompts, or override a live conversation. Beta workspaces are typically single-owner; seat enforcement is on the roadmap.

View-only

You may add unlimited view-only logins (for example warehouse or accounting) that can read tracking and orders. Any login that can type in chat or change settings needs a paid seat.

When you go past included volume

  • Around 90% of your included messages for the month, we send an email or SMS heads-up. We do not cut off your storefront at 100% mid-cycle.
  • After 100%, the card on file may be charged automatically for an additional message pack for that billing period. Pack size and price are always shown at checkout and on the invoice, in your billing currency.
  • Each additional paid seat is billed monthly at the extra-seat rate shown on the plan row, in the same currency as that row.

FAQ

Straight answers

before you wire production traffic

Security, isolation, billing, and what shows up when customers pay.

Each workspace is a distinct tenant boundary in the Beyond Nova stack: encrypted transit and least-privilege access. Full multi-user RBAC with audit trails on every sensitive change is rolling out; beta workspaces are usually owner-led.

Early access

Join the beta waitlist

Request access while we harden the workspace and admin tools. Beyond Commerce is built so owners focus on operations and quality, one inbox for Facebook Pages, Instagram, WhatsApp, and LINE, Luna carrying repetitive thread and order work, and pricing that replaces a patchwork of tools. Same onboarding flow exists for invited testers; we are pacing new workspaces.