Pricing
Plans that grow with you
Starter, Growth, and Scale are three straightforward plans. Each one includes the menu helper, Luna in chat with configurable tone, slip validation, your social channels, and wallet basics. Higher plans give you more monthly messages and more paid seats. You are buying back time: fewer missed DMs, fewer tabs, and less manual order entry so you can focus on quality and operations.
Pick what fits today; you can move up when your shop is busier. The numbers below show monthly price in the currency you selected in settings.
Join the waitlist for serious early access
We are onboarding teams in controlled batches so support and product feedback stay high quality. Join the waitlist with a few details about your shop; we email when it is your turn.
Move up when your shop outgrows the plan
If you add more products, more customers, or more people logging in at once, you will know when it is time for the next tier. Billing changes follow your plan cycle, no surprise charges. The value is what you stop juggling: one ledger, one inbox across Facebook Pages, Instagram, WhatsApp, and LINE, and Luna handling the repetitive thread work your staff used to copy between spreadsheets.
What customers see can differ from how money settles
You can show prices in the currency that makes sense for your team and buyers. The way money actually moves still depends on the payment methods available in your country and your connected accounts.
Pricing
Plans and monthly limits
Every plan includes Luna in chat, Facebook Pages, Instagram, WhatsApp, LINE, and the wallet. We are in early beta: join the waitlist to get invited. Published prices show where we are headed at launch.
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Numbers on the cards use the price row that matches your selected currency (or the closest row we publish). Your order summary and invoices use your billing currency.
How usage is counted
Message
Any inbound customer message that Luna reads and responds to. Outbound push notifications or tracking updates you send manually do not count.
Paid seat
A future paid login that can use the CRM, change Luna’s prompts, or override a live conversation. Beta workspaces are typically single-owner; seat enforcement is on the roadmap.
View-only
You may add unlimited view-only logins (for example warehouse or accounting) that can read tracking and orders. Any login that can type in chat or change settings needs a paid seat.
When you go past included volume
- Around 90% of your included messages for the month, we send an email or SMS heads-up. We do not cut off your storefront at 100% mid-cycle.
- After 100%, the card on file may be charged automatically for an additional message pack for that billing period. Pack size and price are always shown at checkout and on the invoice, in your billing currency.
- Each additional paid seat is billed monthly at the extra-seat rate shown on the plan row, in the same currency as that row.